Post Office General Information:
Personal Post or POST Particulier LuxembourgInternational callers = +352 2462 8004
POST Telecom: 8002 - 8004 (24/24 7/7)
Email: contact.telecom@post.lu or contact.mobiletelecom@post.lu
POST Courier: 8002 - 8004 (Monday - Friday from 8:00 to 17:00)
Email: contact.courrier@post.lu
POST Finance: 8002 - 8004 (Monday - Friday from 7:00 to 18:00)
Email: contact.finance@post.lu
Report a fraud via E-Mail: abuse@post.lu
Website: Post Luxembourg
Facebook: Post Luxembourg
LinkedIn: Post Luxembourg
Luxembourg Post Office Tracking Facility:
Online tracking for domestic and international shipment including inward EMS delivery is available on the Post Particulier Luxembourg website. Offline tracking is available by directly contacting the central post office or the nearest branch of post offices and present them the tracking number for the officers to track in the post office database. Incoming international (Parcels, Mails, Consignment, Packages) can only be tracked when the items arrived in Luxembourg and it's tracking info has been stored in the post office database.
In the event the item not yet arrive in Luxembourg it can always be tracked from the sender's post office tracking site. Post office and courier services that is trackable in Post Particulier
1. Domestic Delivery
2. International Delivery
3. EMS (Express Mail Service)
4. USPS (United States Postal Service)
5. Royal Mail / Parcel Force
6. Canada Post
7. Hongkong Post
8. China Post
Online Tracking Page: http://www.trackandtrace.lu/
Post Particulier Luxembourg Delivery Time
| From to Luxembourg | Courier/Postal Service | Delivery Time to Luxembourg |
|---|---|---|
| United Kingdom (UK) | Royal Mail International Standard | 3 to 5 working days |
| Royal Mail Tracked and Signed | 3 to 5 working days | |
| Royal Mail Tracked | 3 to 5 working days | |
| TNT Express, UPS Express Saver | Next day delivery | |
| UPS, DPD, TNT Economy delivery | 2-3 working days | |
| China | China post standard delivery | 14 to 27 working days |
General Package/Parcel Lost Checking Procedure
This information is applicable for incoming international shipment from foreign countries into Luxembourg. In the event of parcels, mails, packages, packets, not arriving in Luxembourg exceeding the expected arrival time. You may proceed to do the general step below.
1. Track your parcels, packet, packages, letters, from the online tracking facility in Luxembourg post online. If the information is not available contact the post office directly and present your tracking number for the post officer to check in their database.
2. If still not available track the status on the sender's post office website. Contact the sender's to check with their post office directly
3. If the sender's post office confirmed the parcels, mails, packages, letters is lost then request the sender to claim compensation from his/her post office.
Note: Post office policy usually does not provide full refund unless stated or insured. It depends on the post office policy and sometimes there is no refund at all.
Postal Address Format
Geographical address
Mr Jacques Muller
71, route de Berlin
L-1234 DUDELANGE
Postal address
Société MJM
FAO: M. Jacques Muller
BP 1234
L-9874 REMICH
Post Code Finder
Luxembourg post code finder can be found in its online Post Particulier codes database
Other Shipping Options from Luxembourg
1. TNT Express
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