Saturday, December 27, 2008

Common Shipping Problems

As far as world wide shipping activities is concerned don't be surprise if you encounter such of the following situation.

1. Package or Mail Lost / Missing
2. Extended Delay - Courier problems
3. Customs problems - Delay Inspection, Detained for banned items, Taxes, Duties, Missing item (stolen by customs officer)
4. Package received in bad condition
5. Wrong person receiving your package

The above common problems can only be solved if you purchased items from trusted person or online companies who are willing to take responsibility to correct your situation. And unfortunately not many can do this.

There is not much you can do if you are having in the above situation. No matter how mad you are the very least you can do is.

1. Contact your sellers who are responsible in sending the goods to you to handle the situation
2. Contact courier service which send the package - request for information to get compensation claim and send it to sellers.
3. Wait patiently - rather than wasting time to show your anger

Only responsible sellers can ease your frustration by refund your money or sending you new package if is lost. All these problems happens everyday 24 hours as long as there are people buying things online and you cannot change the fact.

Tuesday, December 16, 2008

How to use TNT tracking number or codes?

Some people might might not know how to use the tracking code provided by the TNT courier service. This is because TNT is the only unique courier that use some strange method to track package. Unlike most of other courier service such as UPS, Fedex, or DHL using the complete character set given to track your package.

In TNT tracking case you cannot use all the character set but only the 9 numerical values that slip between the alphabetical character for example;



EC123456789MY. In this code you just use the numerical values which is 123456789 to put in the tracking box to get your tracking information. If you put all the the character including alphabet it will not work and sorry no information for you.

I know this little little things can make your life difficult especially when you are in rush and overlook all the instruction or not notice where the instructions are. Anyway this is not your fault but it is just that things are getting difficult everyday as we evolve. TNT is one unique courier that evolve slightly different in their ways of package tracking.

Hope this will help those who are feeling lost.

Wednesday, December 3, 2008

Shipping Delivery Problems

Since the internet revolution global boundary has open up for international trade and people can easily buy and sell products from any countries in the world. That's how the shipping courier service industries has become the major player to deliver packages and mails to customers and business companies alike to their doorstep.

However for most people this is a new way for them and many find themselves feeling lost in the searching their package and who to look for when something went wrong. Among the major problems of courier service is delay, missing packages, custom problems (taxes, duties, etc), wrong address delivery, not knowing their own mailing address, and also where to look for the package when courier is dropping it in their post office.

I hope this blog will help those who feeling lost and how to track your package and handle the missing package problems. If you got any shipment problems such as locating your post office, zip code, address, missing shipment, customs problem, or other shipping problems you may request support on the comment page i will try to help you when i have free time.

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